Member Education Calls
» "When is a Drill Not a Drill", Fire Drill Practices That Keep Your Fire Marshall Happy!, (January 10, 2012, presented by Randy Benson) [ 5.6 MB | .mp3 ]
» Members Conference Call [ 101 KB | PPT ]
» Fire Drill Policy [ 57 KB | DOC ]
» Fire Drill Critique [ 94 KB | DOC ]
» Fire Drill Critique OR [ 100 KB | DOC ]
» Fire Drill Corrective Action Plan [ 39 KB | DOC ]
» Fire Drill Critique [ 22 KB | DOC ]
» Clinical Best Practices and Lessons Learned: IHI Critical Values Expedition (December 13, 2011 facilitated by Bev McCullough) for details please see the RHQN Member CAHs only (section of this website). Members may call Bev at 206-295-5358 for directions to access the site.
» Developing Lean Process Strategies that Work (Nov. 8th, 2011, presented by Randy Benson) [ 6.41 MB | .mp3 ]
» Lean Process Strategies [ 3.83 MB | PPT ]
» Clinical Best Practices and Lessons Learned: Managing the DOH ED 3 Visit Limitation (October 11, 2011, facilitated by Bev McCullough)
for details please see the RHQN Member CAHs only (section of this website). Members may call Bev at 206-295-5358 for directions to access the site.
» The Worker Right to Know Program and the Storage and Disposal of Hazardous Chemicals, Are you at Risk? (September 13, 2011, presented by Randy Benson)
» Members Conference Call 9-13-11 Hazardous Materials [ 81 KB | PPT ]
» Conference Call Files [ 889 KB | ZIP ]
» Clinical Best Practices and Lessons Learned, (August 9, 2011, facilitated by Bev McCullough) [ 7.58 MB | .mp3 ]
» SBAR Form [ 16kb | .docx ]
» SCIP Collection From 03.11 [ 25 KB | XLS ]
» AMI Collection Form 5.11 [ 28 KB | XLS ]
» HF Collection Form 05.11 [ 22 KB | XLS ]
» PN Collection Form 03.11 [ 24 KB | XLS ]
» Semi-Annual Update of DOH Environment of Care Survey Standards,
(July 12th, presented by Randy Benson) [ 8.4 MB | .mp3 ]
» Preparation for the DOH Environment of Care Survey by Randy Benson [ 6.1 MB | PPT ]
» Conference materials [ ZIP ]
» Clinical Best Practices and Lessons Learned: The Medicare Beneficiary Quality Improvement Program (MBQIP). (June 14, 2011, facilitated by Bev McCullough) [ 6.7 MB | .mp3 ]
» MBQIP video by Paul Moore [YouTube]
» MBQIP [Website]
» MBQIP Document [ 56 KB | PDF ]
Whitman Concurrent Review Forms-SCIP, AMI, HF and PN.
» SCIP Collection From 03.11 [ 25 KB | XLS ]
» AMI Collection Form 5.11 [ 28 KB | XLS ]
» HF Collection Form 05.11 [ 22 KB | XLS ]
» PN Collection Form 03.11 [ 24 KB | XLS ]
HCAHPS and Dashboard
» Cust. Svs. Dash Board [ 28 KB | XLS ]
» Clinical Outcomes Dash Board [ 35 KB | XLS ]
» Teams of Roving Healthcare Workers Improve Healthcare Safety and Quality (May 10, 2011, presented by Randy Benson) [ 5.8 MB | .mp3 ]
» PowerPoint Presentation - Roving Teams of Healthcare Workers [ 3.76 MB | PowerPoint .ppt ]
» Clinical Best Practices and Lessons Learned; Andrew Craigie, CEO and the Pomeroy Team discsussed how they use Lean for Meaningful Use, MBQIP, and the RHQN Comparative Report...and what these mean for you and your healthcare system. (April 12th, 2011)
(Note: due to technical difficulties, the conference call did not get recorded. Please contact Bev McCullough if you would like more information on this topic.)
» PowerPoint Presentation - Using Lean Methods [ 1 MB | PowerPoint .ppt ]
» MBQIP Presentation
» Quality Improvement Measures for Non-Clinical Hospital Departments (March 8th, 2011, presented by Randy Benson) [ 6.67 MB | .mp3 ]
» PowerPoint Presentation - Non-Clinical Department QI Monitors [ 159 KB | PowerPoint .ppt ]
» Best Practice Call: Stroke Systems of Care (Feb 8, 2011, presented by Bev McCullough) [ 7.6 MB | .mp3 ]
DOH Stroke System of care Documents:
» ECS Brochure [ 745 KB | PDF ]
» Cardiac Stroke Graphs [ 245 KB | PPT ]
» Stroke & AMI Data Critical Access [ 401 KB | DOC ]
Lincoln Hospital Cardiac and Stroke Billboards samples:
» Billboard Time Flies [ 723 KB | PDF ]
» Billboard Cardiac 1 [ 313 KB | PDF ]
» Billboard Cardiac 2 [ 642 KB | PDF ]
» Billboard Stroke Right [ 409 KB | PDF ]
» Billboard Stroke [ 614 KB | PDF ]
Lake Chelan Community Hospital:
» Alteplase Administration for Acute Ischemic Stroke [ 115 KB | DOC ]
» Alteplase Inclusion Contra Indication Warning Criteria [ 34 KB | DOC ]
» Cardiac Stroke Trauma Quality Improvement Plan [ 24 KB | DOC ]
» Lake Chelan Community Hospital Acute TeleStroke Algorithm [ 110 KB | PPT ]
» NIH Stroke Scale [ 495 KB | PDF ]
» Post Altepase Order Sheet [ 39 KB | XLS ]
» Protocol For Stroke Code2 [ 29 KB | XLS ]
Mason General Hospital:
» Master Stroke Protocol [ 66 KB | DOC ]
» Quality Improvement for Stroke Patient [ 72 KB | DOC ]
» Stroke Quality Improvement plan [ 73 KB | DOC ]
Kittitas Valley Community Hospital
Stroke Scale:
» Kittitas STROKE SCALE [ 160 KB | PDF ]
Kittitas Valley Hospital
Dysphagia Resources:
» Screening Tool [ 684 KB | DOC ]
» Screening Tool Guidelines [ 678 KB | DOC ]
» Team STEPPS Training: Tools for Strengthening Your Just Culture (January 11, 2011, presented by Randy Benson) [ 5.67 MB | .mp3 ]
» PowerPoint Presentation - Team STEPPS Training [ 209 KB | PowerPoint .ppt ]
» OB: Best Practices, Challenges and Lessons Learned (Dec. 14, 2010)
If you would like a copy of this audio recording and materials, please contact Bev McCullough at bevm@wsha.org or by phone at (206) 216-2862.
»
DOH Survey Citation Update; What's New, What's Hot, What's Not (November 9, 2010) (presented by Randy Benson) [7.33 MB | MP3]
» PowerPoint Presentation - DOH Survey Citation Update [70 KB | PPT]
»
A "Just" Culture (September 14, 2010) [6.47 MB | MP3]
» PowerPoint Presentation - A "Just" Culture [97 KB | PDF]
» Quality Measures for Swing Beds (August 10, 2010)
(Note: due to technical difficulties, the conference call did not get recorded. Please contact Bev McCullough if you would like more information on this topic.)
» Demonstrating and Documenting Staff Safety Competency (July 13, 2010) [ 7.65 MB | MP3 ]
» PowerPoint Presentation - Demonstrating and Documenting Staff Safety Competency [ 66 KB | PPT ]
»
Creating a Quality Program - Be a Coach: You Can't Do it Alone (June 8, 2010)
Due to confidentiality concerns, the audio from this conference call is not available on our website. If you would like a copy of the audio recording, please contact Bev McCullough at bevm@wsha.org or by phone at (206) 216-2862.
»
Go With the Flow: A Guide to Surviving Survey (May 11, 2010)
[ 7.5 MB | MP3 ]
»
Outline
[ 34 KB | DOC ]
» Best Practices/Lessons Learned - Using Volunteers to Collect and Report Data (April 13, 2010)Due to confidentiality concerns, the audio from this conference call is not available on our website. If you would like a copy of the audio recording, please contact Bev McCullough at bevm@wsha.org or by phone at (206) 216-2862.
» Change Facilitation Management: Accelerating Change (March 16, 2010) [6.8 MB | MP3]
» PowerPoint Presentation - Accelerating Change [698 KB | PPT]
» Change Facilitation Story: The Abilene Paradox [1 MB | DOC]
» Emergency Department Wound Care Management Guidelines (February 9, 2010) [5.5 MB | MP3]
Copies of the Emergency Department Wound Care Management Guidelines are available for members. To request a copy, please contact Lori Martinez at lize@wsha.org
»
Change Management Facilitation: Better Known as - How to Facilitate
Team Meetings Without Killing Yourself or Someone Else (Jan 12, 2009) [6 MB | MP3]
» Overview: Change Management Facilitation [31 KB | DOC]
»
Powerpoint Presentation: Change Management Facilitation [4 MB | PDF]
» Heart Failure: Getting to 100% - Improving Care and Those (Pesky) HF Measures (12-8-09)
Due to confidentiality concerns, the audio from this conference call is not available on our website. If you would like a copy of the audio recording, please contact Bev McCullough at bevm@wsha.org or by phone at (206) 216-2862. » CHF Stoplight Tool (from Virginia Mason Medical Center) [93 KB | PDF]
» CHF Stoplight Tool (from Whidbey General Hospital) [50 KB | PDF]
» Dealing With Heart Failure Pamphlet (from Mason General Hospital) [1 MB | PDF]
» CHF Pt Callback Guidelines (from Mason General Hospital) [25 KB | DOC]
» CHF Pt Callback Form at 1wk and 4wks (from Mason General Hospital) [83 KB | DOC]
» CHF Pt Callback Form at 4 months (from Mason General Hospital) [86 KB | DOC]
» CHF TCAB Interventions (from Mason General Hospital) [28 KB | DOC]
» Meditech Checklist for Discharge (from Mason General Hospital) [45 KB | DOC]
» CHF Patient Guidelines (from Mason General Hospital) [62 KB | DOC]
» HF Collection Form - Discharges (from Whitman Memorial Hospital) [50 KB | DOC]
» Adverse Events and RCAs: How to Conduct a Proper RCA in Three Meetings (11-17-09) [6.4 MB | MP3]
» Outline [44 KB | DOC]
» Adverse Events and RCAs - Powerpoint Presentation [1.2 MB | PPT]
» The Disaster/Emergency Preparedness Primer: When is a Drill Not a Drill? (10-6-09) [7.1 MB | MP3]
» Outline [1.5 MB | DOC]
» Hazard and Vulnerability Analysis Packet [77 KB | PDF]
»Best Practices/Lessons Learned - STEMI: Cardiac Level One, STEMI, & Acute Coronary Syndrome Systems of Care, 9-8-09
Due to confidentiality concerns, the audio from this conference call is not available on our website. If you would like a copy of the audio recording, please contact Bev McCullough at bevm@wsha.org or by phone at (206) 216-2862. » Agenda/Outline [26 KB | DOC]
» STEMI Orders [82 KB | DOC]
» EMS-911 Call Algorithm [59 KB | JPG]
» JHC Walk in STEMI Algorithm [107 KB | JPG]
» Consent for Thrombolytics [82 KB | DOC]
» ED All Staff-ACS Thrombolytics [53 KB | DOC]
» KVCH - STEMI Care: What's Working [1 MB | PPT]
» Cardiac Level One Activation Sample Policy [87 KB | DOC]
» Cardiac Level 1 Checklist [425 KB | DOC]
» Cardiac Level 1 Fax cover sheet [195 KB | DOC]
» Cardiac Level 1 Protocol Sheet [89 KB | DOC]
» Cardiac Level 1 Triage Tool [473 KB | DOC]
» No Diversion Policy [142 KB| DOC]
» Questions for Facilities that are not PCI capable [32 KB | DOC]
» Sample Family Info Sheet Cardiac Activation [259 KB | DOC]
» EMS STEMI Treatment Documentation [29 KB | DOC]
» Stopwatch Ordering Information [119 KB | DOC]
» Healthcare Associated Infection & MRSA Reporting: Seeking Patient Safety Through Data, 8-11-09
(Note: due to technical difficulties, the conference call did not get recorded)
» HC Associated Infection and MRSA Reporting [ 1.36 MB | PPT ]
» Blank IC Risk Assessment wksht-Wideman [ 35 KB | XLS ]
» Final MRSA Bill [ 22 KB | PDF ]
» IC Risk Assessment guide [ 194 KB | DOC ]
» MDRO Guideline 2006 [ 234 KB | PDF ]
» MRSA testing of surgical 2009 [ 10 KB | PDF ]
» Compendium MRSA 08 [ 463 KB | PDF ]
» Life Safety Code Inspection: The Fire Marshal Cometh, 7-14-09 [6.62 MB | MP3 ]
» Outline [ 35 KB | DOC ]
» Fire Drill Policy [ 57 KB | DOC ]
» Fire Drill Critique [ 94 KB | DOC ]
» Fire Drill Critique OR [ 100 KB | DOC ]
» Fire Drill Corrective Action Plan [ 39 KB | DOC ]
» The Hospital Safety Officer: Now Where Did I Put that Job Description? - 6-9-2009 [7.22 MB | MP3 ]
» Outline [ 29 KB | DOC ]
» Mandatory Safety Class List [ 25 KB | DOC ]
» Care and Nurturing of your Policies and Procedures - 5-12-2009 [3.3 MB | MP3 ]
» Outline [ 29 KB | DOC ]
» The Worker Right to Know Program; Dealing with Hazardous Chemicals in Hospitals [7.3 MB | MP3 ]
» Agenda [ 71 KB | DOC ]
» Members Conference Call: "Adoption and Implementation of the Washington State Standardized Codes" - 3-12-2009 [ 4 MB | MP3 ]
» Member Education Call: MDRO Update, Sandy Kangas - 2-10-09 [ 4.9 MB | MP3 ]
» MDRO UpdateToolkit
» Member Education Call: Environment of Care Survey Update - 1-13-09 [ 7.4 MB | MP3 ]
» ENVIRONMENT OF CARE COMMON ISSUES Outline [ 35 KB |doc ]
» Member Education Call: Making Your Smoking Cessation Program Work -
12-9-08 [ 3.3 MB | MP3 ]
» Smoking Cessation Toolkit
» Member Education Call: Infection Control Issues: Being Current, Being Clean - 11-4-08 [ 7.3 MB | MP3 ]
» Infection Control Issues Toolkit
» Member Education Call: Adverse Events and RCAs, An Update 10-14-08 [ 7.4 MB | MP3 ]
» Member Education Call: Formal vs Informal Handoff 8-5-08 [ 5.8 MB | MP3 ]
» Member Education Call: Raising The Bar On Environment of Care 7-8-08 [ 7.5 MB | MP3 ]
» Member Education Call: Patient Perceptions of Quality 6-17-08 [ 6.5 MB | MP3 ]
» Member Education Call: Preparing for DOH Survey 5-8-08 [ 7.94MB | MP3 ]
ED Taskforce Calls
» ED Conference Call: 1-13-09 [ 6.9 MB | MP3 ]
» ED Task Force Call: 10-16-08 [ 6 MB | MP3 ]
» ED Task Force Conference Call: 4-28-08 [ 4.93 MB | MP3 ]
Other Presentations
» RHQN July 17th, 2005 Archive: Smoking Cessation
» CAH Program Dr. Bloom
[ 105 KB | PowerPoint .ppt ]
» Meeting the Minimum Standards (Aurthur Gallagher & Co. presentation)
[ 1.1 MB | PowerPoint .ppt ]
